OAuth and account access
Include the platform, account handle and the exact error message shown in Clip Factory. Never send a password, access token or recovery code.
HOOK RELAYSUPPORT
How can we help?
Direct support for account connections, publishing issues, privacy questions and deletion requests.
Upload or publication issues
Include the platform, approximate time, clip title and whether the item is still queued, failed or visible at the provider.
Data and permissions
Review the Privacy Policy or use the dedicated Data Deletion Instructions.
EMAIL SUPPORT
peteschliff@gmail.com
Typical response target: within five business days.