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DATA CONTROL

Data Deletion Instructions

How to have a website enquiry, or anything held for a Clip Factory connection, removed.

01

Delete a website enquiry

Email info@aurenholdstudios.com from the address you used, with the subject Hook Relay Data Deletion Request. We will delete the enquiry and email you to confirm.

03

Ask us to delete what we hold

Email info@aurenholdstudios.com with the subject Hook Relay Data Deletion Request. Include the platform and the account handle or channel name. Do not include a password, token or identity document.

04

What happens next

We reply within five business days, confirm what we held and what we deleted, and tell you if any record must be kept (for example, for tax law) and why. We ask only for what we need to find the right records.

Published posts

Content already published on a social platform stays there until it is deleted on that platform, or through an authorised publishing action.