DATA CONTROL

Data Deletion Instructions

Remove provider access immediately, then request deletion of any remaining local Hook Relay records.

01

Disconnect inside Clip Factory

Open Accounts, locate the provider, and select Disconnect. This removes the active connection from the Hook Relay workflow.

02

Revoke access at the provider

Open the connected platform's account security or connected-app settings and revoke Hook Relay. Provider-issued access tokens will no longer be accepted.

03

Request deletion of remaining records

Email peteschliff@gmail.com with the subject Hook Relay Data Deletion Request. Include the platform and account handle or channel name. Do not include a password, token or identity document.

04

Confirmation

We will acknowledge the request, verify only what is reasonably necessary to locate the correct records, and complete deletion within 30 days unless retention is required by law, security or an unresolved dispute.

What deletion covers

Where applicable, deletion covers locally stored OAuth credentials, provider identifiers, campaign and source records, publication records, metrics and operational logs associated with the identified account. Content already published on a social platform must be deleted through that platform or through an authorized publishing action.